Partner Management Automation – What does it mean for banks

Partner Management Automation

Customer experience today is everything. Today’s consumers not only desire lesser wait time but also full attention, personalized service and automation. As it is for an individual consumer, the same is applicable to corporate customers as well. However, we are seeing banks still working in their traditional one-size-fits-all platform that use retail banking technology even for their partners with little to no bespoke changes. Today’s digital natives and startups are already bringing to life the idea of tomorrow and while all the other processes of business is seeing some or the other form of innovation and disruption, banking is still lagging behind due to hesitant adoption of innovation. To cope up with the changing dynamics of the new-age business, there is demand for smarter banking solutions that can be integrated in these businesses without much hassle and provide a much needed transparency.  Read More