Case Studies

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  • Customer and policy servicing platform at Exide Life Insurance

    "An integrated customer and policy servicing platform that allows any Exide Life employee/partner agent to serve customers through a single, central system that handles customer service requests through multiple channels."

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  • Business Process Automation at Asirvad Microfinance

    " At Asirvad, we implemented multi-level business process workflows - up to 16 levels. With 60+ business workflows delivered, we helped Asirvad automate and streamline a large chunk of their back-office operations and thereby enabling them to leverage data and generate insights."

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  • Customer onboarding for an Insurance company

    "We introduced an API-first, customer on-boarding approach for Exide Life Insurance, and reduced their turnaround time from weeks to days. Over 20 integrated process flows, 85 APIs, and 100 decision tables later, Exide Life today is nimble and fast in its operations."

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  • Partner Management for a Logistics company

    "A peak throughput of 10 million messages in 8 hours – that’s the result of a successful partner integration initiative with Blue Dart - a leading logistics provider."

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